What happens if the owner cancels my reservation request? If the owner cancels your rental request, you will receive a full refund within 5 to 7 days. Related articles What are the conditions for cancellation, and how do I cancel my reservation? What happens in case of bad weather ? How do I contact the Swimmy support team ? My booking is validated, but the owner does not answer me/no more We will be more/less than expected. How do I change my reservation ? Contact us